A place to chill for dog years. This is the P.L.A.Y. Chill Pad.
The PLAY Chill Pad is luxuriously soft and durable and suits a variety of living spaces. Throw them around in your office, on your sofa, or at the back of your car. They also double up as nifty cushion for your pet’s crate.
||20" x 15"
||24 x 18"
||30" x 20"
||36" x 23"
||42" x 28"
Please note that the weight recommendations should be considered a loose guideline. With so many different breeds and body types, it's best to put the most thought into the dimensions by considering your pet’s favourite sleeping style and measuring your pet while he or she is sleeping comfortably for the best fit. When in doubt, we recommend ordering a size up.
P.L.AY. is certified B-Corp
In June 2016, P.L.A.Y. was honored to be awarded Certified B Corp., joining the growing community of more than 1,600 Certified B Corps from 42 countries and over 120 industries working together toward one unifying goal: to redefine success in business. There are only four companies in the pet industry who are Certified B Corp. and we are proud to be one of them!
B Corps are certified by the nonprofit B Lab to meet rigorous standards of social and environmental performance, accountability, and transparency. Individually, B Corps meet the highest standards of verified social and environmental performance, public transparency, and legal accountability, and aspire to use the power of markets to solve social and environmental problems. Collectively, B Corps lead a growing global movement of people using business as a force for goodTM.
B Corps believe:
- that we must be the change we seek in the world
- that all businesses ought to be conducted as if people and place mattered
- that, through their products, practices, and profits, businesses should aspire to do no harm and benefit all
- to do so requires that we act with the understanding that we are each dependent upon another and thus responsible for each other and future generations
*We try our best to keep product information and images up to date but take note that they only serve as a guide. Colours may vary depending on your screen. While it doesn't happen often, changes by manufacturers may take some time to reflect on our site. When in doubt, chat with us!
Local (Singapore) delivery is free for orders S$59 & above (except for remote areas). For orders below S$59, a flat delivery fee of S$5 applies.
Delivery to remote areas, such as Sentosa, Changi Airport offices, Airport Logistic Park, and One Turf Avenue will be charged a flat rate of S$25.
We dispatch all in-stock items within 3 working days after order confirmation (unless stated otherwise). You can expect delivery within 1-3 working days. However, during festive or peak periods, it may take longer.
Standard deliveries are from Mon - Sat, 9am - 10pm. For urgent orders, you can contact us for a special arrangement at a fee.
Out of stock items
If one (or more) of the items you ordered is out of stock, we will notify you via WhatsApp or Email. If you are unable to wait for the stock to arrive, you can make changes to your order or request for a refund via the same payment mode you used to purchase the item. However, do note that if the order amount becomes less than S$59, a delivery fee applies.
If you reside overseas, please email us at firstname.lastname@example.org with the item(s) you would like to purchase and your delivery address. We will get back to you within 1 working day with the cost of delivery (based on size and weight) and estimated transit time.
We have delivered to customers in the US, Europe, Australia, and Hong Kong, and can deliver to almost anywhere in the world as long as the products comply with the country's import regulations. The customer is responsible for checking the import regulations and for any taxes, duties, fees, losses, and the likes charged/incurred once the package leaves our hands and when the package arrives in the destination country.
Reviews from overseas customers:
"I ordered my doggy’s bday present to Austria and it arrived quite fast and I’m very happy with my purchase. Sarah is also very helpful and writes back quickly so everything is perfect."
- Hédi Harcos, Austria
"Product was perfect just what I ordered! And the staff were really prompt with any emails or communication I had with them! They were so helpful and nothing was too much trouble! Thanks so much."
- Samatha Young, UK
"Very helpful and speedy delivery. Great products."
- Josh Marshall, Australia
All items from Shop Vanillapup are checked before delivery, but in the event that an incorrect or defective item has been sent to you, we will provide a refund under the following conditions:
- You must email us at email@example.com within 3 calendar days of receiving your order with the order number and picture(s) of the item
- You must return the item to us using a traceable mode of delivery within 7 calendar days. Keep your receipt for return shipping refund. We are not responsible for any lost mail
- The item must be returned unused and undamaged with the original packaging and tag intact
Upon receiving your returned item, we will check the item and process the refund with the return shipping fee via the same payment mode you used to purchase the item within 14 working days. Do note that if we find that a product has been intentionally damaged or tampered with by the customer, refunds will not be offered.
As returns are not allowed otherwise, please check your order (e.g. type, size, colour, quantity) before checking out.