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Online shopping for my furry son has not been easy especially he is a big breed. However, I am so blessed to have found Vanillapup! Sarah has been nothing but the best! She is always open for suggestions, very prompt in answering my queries & very accommodating in my last minute requests. Loving sweet Latte too! Amazing First Class Service! 🥰
I love the curated, high-quality products at Vanillapup, that don’t just look nice, but also weather well and stand the test of time. I’ve been a customer for a few years now and the products I bought for my first dog are now being used by my second! A definite plus - the owners are genuinely warm and care for each customer’s fur baby with the same attention as you would your own. [...]
Our go-to for our new pup. Incredible curated selection of high quality, beautiful, functional products. Always prompt delivery with good packaging. When we needed advice on a dog leash, we were assisted very quickly with helpful advice tailored to our dog and breed. Can’t recommend highly enough. Thanks for everything.
I started purchasing from Vanillapup since late last year and the experience has been great so far. They make me feel safe and assured purchasing from them [...]. For one of my recent purchases, I chose the wrong size for the leash I was getting. Lionel made the effort to reach out to me to inform me to ensure I was getting the right size. I really like how responsive and personal they are with their business and customers, which set them apart from the rest.
Vanillapup has some of the best products out there - their products are all great in quality and workmanship! I've never regretted a purchase from them. Whenever I need to find a product for my pet, I find myself going to shopvanillapup.com to look for it first before any other online pet store! Additionally, the customer service is 💯, and the owners are genuinely nice people who want the best for your pets! Shipping is always so darn quick too!🙌
From my first purchase with Vanillapup a year ago to many, many purchases later (and we're talking like maybe a dozen or more now) with my latest arriving only just last week, they've always packed the items with care, gotten them to me and the people I've gifted exceptionally fast, and provided terrific after-sales communication and service. I'd recommend them to anyone looking for supplies for their pups! The brands and selection of items they carry are thoughtfully curated [...]! Thanks guys!
Vanillapup has been my go-to online pet store ever since I first got my pup! Being a first time pawrent, I’m very thankful for vanillapup for their advice and knowing that they only carry the best products for all our fur kids. Not only do they offer reliable service and fast delivery, but they are also very willing to share and answer my many (many many) questions!! Thumbs up!!
Vanillapup really so helpful in advising n assisting me especially on sizes coz i live in msia. Professional, friendly n knowledge of their product is excellent!! After receiving, they follow up to see if all items r good for my pawfur. Greatest buy is their wagwellies boots. My baby loves it so so much. Trully appreciate their service. N shopping online w them is total Bliss. Keep it up. Great job!!! .