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✨ 5-star reviews ✨ Read more Google reviews
Sara Ho
★★★★★
Being a first time pawrent was definitely nerve-wrecking, there's so much to prepare and learn. I'm so thankful to have found Shop Vanillapup who not only provided the platform to purchase these specially curated items, but also lent a personal touch to the service they provide.
The items are always delivered on time, packaged securely and communication was always a breeze with Sarah!
It has only been 1.5 months since Odin came home with us but I've already made multiple purchases (hahaha!). I can't recommend them enough for first time pet owners and of course it extends also to ALL pet owners!
Being a first time pawrent was definitely nerve-wrecking, there's so much to prepare and learn. I'm so thankful to have found Shop Vanillapup who not only provided the platform to purchase these specially curated items, but also lent a personal touch to the service they provide.
The items are always delivered on time, packaged securely and communication was always a breeze with Sarah!
It has only been 1.5 months since Odin came home with us but I've already made multiple purchases (hahaha!). I can't recommend them enough for first time pet owners and of course it extends also to ALL pet owners!
Kylie B
★★★★★
Incredible Shopping Experience. I travel frequently to Singapore and always want to make sure my three dogs have the best products. I found their website, just by chance and have never looked back! Their website is super informative and has a wide variety of products.
The owners reply promptly if I have additional inquires. Delivery is always professional and arrive in the best condition. Sarah has even gone out of the way, to make sure I can pick up the items before my flight.
If you are looking to find a reliable and enjoyable online store experience, this is the website for you and your pup.
Incredible Shopping Experience. I travel frequently to Singapore and always want to make sure my three dogs have the best products. I found their website, just by chance and have never looked back! Their website is super informative and has a wide variety of products.
The owners reply promptly if I have additional inquires. Delivery is always professional and arrive in the best condition. Sarah has even gone out of the way, to make sure I can pick up the items before my flight.
If you are looking to find a reliable and enjoyable online store experience, this is the website for you and your pup.
Sheryl C
★★★★★
In a very short span of time, I’ve repeatedly returned to Shop Vanillapup to get dozens of items for my pupper. I like it that Sarah’s curation speaks to the kind of pawrent I aspire to be, and her customer service and follow-up is very strong. The personal touch is highly appreciated, and I think that’s what makes a small boutique business like hers so successful.
All products purchased from SVP have been up to standard, as advertised, and acquired at reasonable prices. Very excited to continue shopping with SVP, and to continue pampering my pupper with hopefully more interesting brands, local and overseas alike!
In a very short span of time, I’ve repeatedly returned to Shop Vanillapup to get dozens of items for my pupper. I like it that Sarah’s curation speaks to the kind of pawrent I aspire to be, and her customer service and follow-up is very strong. The personal touch is highly appreciated, and I think that’s what makes a small boutique business like hers so successful.
All products purchased from SVP have been up to standard, as advertised, and acquired at reasonable prices. Very excited to continue shopping with SVP, and to continue pampering my pupper with hopefully more interesting brands, local and overseas alike!
Florence Y
★★★★★
Apart from carrying well thought out and fun products, the pawrents behind Vanillapup has always been able to address my queries and very willing to share their own experiences. Gives me comfort as I purchase from them.
Apart from carrying well thought out and fun products, the pawrents behind Vanillapup has always been able to address my queries and very willing to share their own experiences. Gives me comfort as I purchase from them.
Audrey P
★★★★★
My experience shopping in Vanillapup was wonderful. First, I love how the shop is very curated and not commercial, that truly gives me peace of mind and not overwhelm me by the store selections. To top that, the customer service was excellent, they advised me on whether the products that I have already purchased suitable for my pups and revised that immediately.
Vanillapup genuinely cares for their customers, definitely one step ahead than your usual shop.
My experience shopping in Vanillapup was wonderful. First, I love how the shop is very curated and not commercial, that truly gives me peace of mind and not overwhelm me by the store selections. To top that, the customer service was excellent, they advised me on whether the products that I have already purchased suitable for my pups and revised that immediately.
Vanillapup genuinely cares for their customers, definitely one step ahead than your usual shop.
Christine L
★★★★★
Vanillapup has made shopping for my pup hassle and worry free. Appreciate the fact that all products are handpicked so that i can shop with confidence without the need to cross check or doubt.
Service is always immaculate and sincere. Articles are always insightful and well thought-out. I could not ask for more in a pet store.
Vanillapup has made shopping for my pup hassle and worry free. Appreciate the fact that all products are handpicked so that i can shop with confidence without the need to cross check or doubt.
Service is always immaculate and sincere. Articles are always insightful and well thought-out. I could not ask for more in a pet store.
Jacqueline T
★★★★★
Wonderful shopping experience at Shop Vanillapup! I love how they carefully handpicked only quality products – no nasties and give their honest review on their blog before selling it in their online shop. Excellent customer service and the process of delivery is always so smooth and easy.
Yes! This is definitely my first-to-go online shop if I need to get something for my pup. Overall, I will give 7 stars!!
Wonderful shopping experience at Shop Vanillapup! I love how they carefully handpicked only quality products – no nasties and give their honest review on their blog before selling it in their online shop. Excellent customer service and the process of delivery is always so smooth and easy.
Yes! This is definitely my first-to-go online shop if I need to get something for my pup. Overall, I will give 7 stars!!
Joyce F
★★★★★
Amazing customer service and a good range of specially curated products that are good for your pets! I had a question on supplements and they gave me a lot of advice and information and even threw in some samples. Shipment was also sent out promptly.
Overall a really good experience and would definitely shop with them again!
Amazing customer service and a good range of specially curated products that are good for your pets! I had a question on supplements and they gave me a lot of advice and information and even threw in some samples. Shipment was also sent out promptly.
Overall a really good experience and would definitely shop with them again!
Tiffany H
★★★★★
Awesome online shopping experience. I needed some advice and information on the shampoo and other products and they were so patient in advising me and giving me alternatives. Ever ready to help answer any questions regarding the products.
One truly dog centric store. Thank you so much ! Much appreciated.
Awesome online shopping experience. I needed some advice and information on the shampoo and other products and they were so patient in advising me and giving me alternatives. Ever ready to help answer any questions regarding the products.
One truly dog centric store. Thank you so much ! Much appreciated.
Sarah G
★★★★★
Love that everything being sold is specially curated. The product range isn't as wide as other online shops but it's definitely quality over quantity here.
Most importantly, customer service is excellent! The owner is warm and friendly, and when I had to get a previous order refunded because it was out of stock, she processed the refund within 15 minutes.
Love that everything being sold is specially curated. The product range isn't as wide as other online shops but it's definitely quality over quantity here.
Most importantly, customer service is excellent! The owner is warm and friendly, and when I had to get a previous order refunded because it was out of stock, she processed the refund within 15 minutes.